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Service

Service

Comprehensive after-sales service

When the product is delivered to customers, it does not mean the end of our service, it is a new beginning.
Zhangda machinery provides customers with comprehensive after-sales service, and establishes a perfect tracking system to ensure that our products are always in the optimal operation state.


Traceability of component materials

The quality management system of Zhangda machinery ensures that the raw materials used and the source of their certificates are traceable. These traceability documents can be submitted to the customer and help the customer check the consistency of component materials.


Service concept

We should take the customer as the center, pay attention to the customer demand, establish the customer demand oriented service process, improve the innovation ability of customer service and marketing, and then create a strong integrated customer service system.

Provide convenient and professional high quality service for customers

Provide comprehensive and accurate market information


Service Platform

Zhangda machinery adheres to "customer-oriented" to build a global service system. By integrating domestic and foreign service resources, it builds three sharing platforms, namely logistics center, service center and call center, to provide customers with high-quality one-stop service. Zhangda machinery integrates the concept of customer service into all business links, such as R & D, manufacturing, sales